Project Communication

Project Communication
Project Communication is an approximately 30 minute online learning module that covers all aspects of the project communications management as defined by The Association for Project Management (APM Body of Knowledge V7).
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The APM recognises that communications management touches every aspect of project management is a essential to project success. Learners will discover the key factors and fundamental elements that should be considered and addressed when managing communication within a project, including:

  • The importance of communication in projects
  • Recognition of who needs to be communicated with
  • The flow of communication
  • Intended versus received messages
  • Factors positively and negatively affecting communication
  • Use of body language, tone and words
  • Using the 5 C's in communication
  • The structure and use of a communication plan

Learners will discover the key factors and fundamental elements that should be considered and addressed when managing communication within a project, including:

  • The importance of communication in projects
  • Recognition of who needs to be communicated with
  • The flow of communication
  • Intended versus received messages
  • Factors positively and negatively affecting communication
  • Use of body language, tone and words
  • Using the 5 C's in communication
  • The structure and use of a communication plan

This course is designed for those new to working in projects, or non-project staff who wish to gain a basic understanding of the project environment and project management terminology.

  • Project team members who are new to the project environment.
  • Staff who are required to interact with the project team but may not be directly involved in project activity.
  • People who are considering a move into the project environment.
  • Project managers with an interest in being exposed to the terminology associated with best practice as defined by the APM.

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